Account Password Management

Model adheres to the EKU guidelines and policies pertaining to passwords in order to protect your information. The password requirements can be found by clicking on this link…. EKU Password Requirements.

Self-service Password Reset Option Instructions

Make sure that you have self-service and two-factor authentication (2FA) enabled on your account by following the instructions found here… . It is recommended to use a telephone number and secondary email. This way, if your phone number changes, you can reset the two-factor settings via the second email and not need to contact IT Help Desk to do it.

Resetting Forgotten Password Instructions

(Note: Self-resetting forgotten passwords requires that you have previously setup two-factor authentication (2FA)). Follow the instructions found here…

How to Reset Your Password

Go to https://myapps.microsoft.com and login with your EKU/Model account. When prompted choose ‘Work or School Account’. Then select your account name picture in the top right then View account. NOTE: It will show your last name initial and first name initial in a circle or your picture if you have previously uploaded one.

On the next page after you click on view account, click Password on the left-hand side and then complete the three boxes and click Submit.

Model Students: If you have tried these methods and have not been able to log into your account, stop by the Technology Help Desk to get help.

Model Faculty/Staff: If you have tried these methods and have not been able to log into your account, you will have to contact the EKU Helpdesk at (859) 622-3000.

Technology Help Knowledge Base

Account Password Management (How to reset your password)

How to setup a printer